Program
Day 1: September 14

12.30
Check-in

13.00
Welcome
Rino Borini

13.05
Kick-off by our Master of Ceremony
Kevin Schneebeli

13.10
What the fu** is wrong with you
German Ramirez
The Customer is no longer the King, the Customer is now Mr. President!
The Customer is no longer the King, the Customer is now Mr. President!

13:30
Context matters: Wie wir durch Behavioral Economics die Kund:innenerfahrung verbessern
Alexander Haymann

13:45
CRM war gestern, heute ist CMR, morgen ist CMS
Ali Soy
Mulitsided Service Integration für digitale Versicherungsleistungen
Mulitsided Service Integration für digitale Versicherungsleistungen

14:00
Forget insurance, it's all about the awsome Lifesyle Experience
Pierangelo Campopiano
14:20
Workshop Pitches

14.30
Verschiebung in Workshops

14.45
Workshop 1: Conversational User Interface
Markus Maurer
Wie entwickelt man ein intelligentes Conversational UI?
Wie entwickelt man ein intelligentes Conversational UI?
Workshop 2: VDVS Agenda 2022
Bernard El Hage
Wie kann die Industrie gemeinsam digitale Versicherungsmodelle beschleunigen?
Wie kann die Industrie gemeinsam digitale Versicherungsmodelle beschleunigen?
Workshop 3: Bancassurance & Ecosystem
Kevin Schneebeli
Innovative Geschäftsmodelle in branchenübergreifenden Netzwerken entwickeln
Innovative Geschäftsmodelle in branchenübergreifenden Netzwerken entwickeln

15.30
Pause

16:00
Workshop 1: Conversational User Interface
Markus Maurer
Wie entwickelt man ein intelligentes Conversational UI?
Wie entwickelt man ein intelligentes Conversational UI?
Workshop 2: Bancassurance & Ecosystem
Kevin Schneebeli
Innovative Geschäftsmodelle in branchenübergreifenden Netzwerken entwickeln
Innovative Geschäftsmodelle in branchenübergreifenden Netzwerken entwickeln
Workshop 3: Kundenzentrierte Customer Journeys
Alexander Haymann

16.45
Kurze Pause & Verschiebung ins Kino

17.00
Tech-Show mit Futurae: Changing the Cybersecurity game
Sandra Tobler

17.15
Tech-Show mit Veezoo: Democratising Data-Driven Decisions
Till Haug

17.30
Tech-Show mit aiaibot: Mit Conversational AI den Kundendialog intelligent automatisieren
Tom Buser

17.45
Tech-Show mit Adresta: Unfalsifiable, digital product identity
Mathew Chittazhathu

18.00
Dinkx, Chat. Network

Speakers

German Ramirez
The Relevance House
Co-Founder & Chief Relevance Officer
+Digital pioneer and entrepreneurial mind with 25 years of experience and a proven international track record of creating and building leading concepts, ideas, brands, new products, Start-ups, as well as as well as developing and executing fully integrated marketing and communication strategies.

Pierangelo Campopiano
Smile
CEO
+Market-driven leader with +20 years of experience in the financial services sector with a passion for people and innovation.

Sandra Tobler
Futurae
Co-Founder & CEO
+

Mathew Jobin Chittazhathu
Adresta
Co-Founder & CEO
+

Alexander Haymann
Elaboratum Suisse
Senior Consultant
+

Markus Maurer
VUI.agency
Country Manager Schweiz
+

Ali Soy
Digital Republic
Co-Founder & Managing Director
+

Rino Borini
Finance 2.0
Founder & CEO
+

Kevin Schneebeli
Finance 2.0
Manager Content & Program Design ¦ Speaker
+

Till Haug
Veezoo
Co-Founder & CCO
+

Tom Buser
aiaibot
CEO
+

Bernard El Hage
Toni Digital
CEO
+