Gold Partner

Academy Partner

Program

Day 1: September 14

12.30

Check-in

13.00

Welcome Rino Borini

13.05

Kick-off by our Master of Ceremony Kevin Schneebeli

13.10

What the fu** is wrong with you German Ramirez
The Customer is no longer the King, the Customer is now Mr. President!

13:30

Context matters: Wie wir durch Behavioral Economics die Kund:innenerfahrung verbessern Alexander Haymann

13:45

CRM war gestern, heute ist CMR, morgen ist CMS Ali Soy
Mulitsided Service Integration für digitale Versicherungsleistungen

14:00

Forget insurance, it's all about the awsome Lifesyle Experience Pierangelo Campopiano

14:20

Workshop Pitches

14.30

Verschiebung in Workshops

14.45

Workshop 1: Conversational User Interface Markus Maurer
Wie entwickelt man ein intelligentes Conversational UI?

Workshop 2: VDVS Agenda 2022 Bernard El Hage
Wie kann die Industrie gemeinsam digitale Versicherungsmodelle beschleunigen?

Workshop 3: Bancassurance & Ecosystem Kevin Schneebeli
Innovative Geschäftsmodelle in branchenübergreifenden Netzwerken entwickeln

15.30

Pause

16:00

Workshop 1: Conversational User Interface Markus Maurer
Wie entwickelt man ein intelligentes Conversational UI?

Workshop 2: Bancassurance & Ecosystem Kevin Schneebeli
Innovative Geschäftsmodelle in branchenübergreifenden Netzwerken entwickeln

Workshop 3: Kundenzentrierte Customer Journeys Alexander Haymann

16.45

Kurze Pause & Verschiebung ins Kino

17.00

Tech-Show mit Futurae: Changing the Cybersecurity game Sandra Tobler

17.15

Tech-Show mit Veezoo: Democratising Data-Driven Decisions Till Haug

17.30

Tech-Show mit aiaibot: Mit Conversational AI den Kundendialog intelligent automatisieren Tom Buser

17.45

Tech-Show mit Adresta: Unfalsifiable, digital product identity Mathew Chittazhathu

18.00

Dinkx, Chat. Network

Venue

Kosmos
Lagerstrasse 104
8004 Zurich
Switzerland
Google Maps

Speakers

German Ramirez

The Relevance House

Co-Founder & Chief Relevance Officer

Digital pioneer and entrepreneurial mind with 25 years of experience and a proven international track record of creating and building leading concepts, ideas, brands, new products, Start-ups, as well as as well as developing and executing fully integrated marketing and communication strategies.